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Challenges Badges and Rewards

Pogo Power Ups Not Showing

A practical Club Pogo guide for understanding pogo power ups not showing.

What you should know

Pogo challenges, badges and reward programs have eligibility rules and may require completing specific tasks while signed in.

Steps to try

  1. Confirm you are signed in to the intended EA/Pogo account.
  2. Open Challenge Central or your profile and check the exact challenge requirements and dates.
  3. Refresh your account view after finishing the activity; verify whether progress was saved.
  4. If a reward remains missing, document the game, event, completion time and screenshots for EA Help.

Check the outcome

Return to the original activity on pogo.com and confirm whether the game loads, the account opens, or the expected membership or reward status appears. If the issue returns, record the exact message, your device and browser, and when it happened. Never share your password, verification codes or card information with a third-party help site.

When to contact official support

Use this EA Help resource for relevant vendor guidance, or browse the Pogo support center. Only EA/Pogo can make account, subscription, payment, or enforcement decisions.

Need additional guidance? See our independent support information. The custom callback form is not active yet; do not send personal information to this website.

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